The Sales Administrator is responsible for assisting the Sales Executives, Pre-Sales Specialists and building customer relationships.

Job Functions

Sales

Industries

ICT - Information & Communications Technology

Specification

Responsibilities:

Sales Assistance
• Responsible for processing orders by telephone, email or mail.
• Check that orders include the correct prices, discounts and product numbers and enter them into the company’s computer system.
• Administrators maintain sales records and update customer records.
• provide information on sales by product line or territory that sales managers use to prepare reports and monitor performance.
• Processing a high volume of product orders.
• Processing invoices for all sales transactions.
• Checking prices and contracts are up to date.
• Reporting monthly sales results to the sales team.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Taking phone calls from customers.
• Communicating internally important feedback from customers.
• Processing staff timesheets.
• Dealing with and responding to high volumes of emails.
• Monitoring quotes issued and follow up to close sales.

Product Support
• Vendor & Product Manager liaison.
• Open & back-order management.
• Marketing support across all brands.
• Quarterly contract management with Vendor.
• Create pricelist per contract.
• Planning of run rate stock.
• Communicate product road map to sales team.
• Facilitate weekly product training for sales team.
• Conduct reseller training monthly.

Training
• Keep up to date with product trends and specs.

Demo/Showroom
• Manage demo item issued to resellers and demo items in showroom.

Requirements

Qualifications and Experience:

• Matric
• 1 year Sales and/or Marketing qualification preferred
• 1 year experience within ICT industry sales and marketing
• A+ preferred

Skills and Knowledge:

• Good administration skills
• Good telephone etiquette
• Good communication skills
• Good people handling skills
• Networking skills
• Organising skills
• Time management skills
• Efficient computer literacy especially in MS applications
• Computer knowledge, specifically MS office applications
• Basic knowledge of budgeting, sales/marketing principles, etc.
• ICT industry knowledge

Job Closing Date

11/04/2022